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I Can't Help Myself...

Monday, July 26, 2004
http://www.smbhub.com/default.asp?V_DOC_ID=883
Singapore Airlines.It's difficult to find a survey of the best first-class sections without a mention of Singapore's front-of-the-cabin service. On long-distance flights, the seats turn into lie-down-flat beds, complete with a down-filled mattress, duvet and a large pillow. You're also issued a pair of designer pajamas and a toiletry kit with body lotion, lip balm and towels. The service is beyond attentive, according to passengers I've spoken with. And the food? Decadent. Caviar, Dom Perignon and gourmet, cooked-to-order meals are on the menus. "All in all," says Jeff Tucker, a technology consultant in Kalaheo, Hawaii, "Singapore Airlines is the best there is."
Virgin Atlantic Airways.Limousine service to the airport. On-board masseuses. An in-flight bar. If you didn't know any better, you'd think they'd turned the clock back 40 years to the golden age of flying, when first class really was a first-class experience. Virgin, which is constantly trying to outdo archrival British Airways, recently introduced a new first-class cabin called the Upper Class Suite, with seats that are nearly 80 inches long and 33 inches wide. You certainly won't get any complaints about seat room in this first-class section. (Technically, Virgin's first class is considered a business-class service, with its "premium economy" subbing for business class. But that's just semantics — Upper Class is a real first-class product.)
Cathay Pacific Airways.Talk about being pampered. If you're flying from Hong Kong, your experience starts at a special lounge called The Wing, where you can watch a movie, catch up on work in your own personal space or grab a bite to eat at its in-lounge noodle bar. On long-haul flights, Cathay pulls out all the stops, with luxurious sleeper seats which feature luxury duvets and pillows, toiletry kits designed by La Prairie and gourmet, cooked-to-order cuisine. Cathay also waives some of its rules for folks sitting up front, permitting a special checked-baggage allowance of two pieces that weigh up to 70 pounds each. So you can travel in style and take along the kitchen sink — almost literally.
British Airways.Flying can be stressful, which is why British Airways operates a spa out of its London first-class lounge. That, and perhaps a little competition with Virgin (which, after all, has an on-board masseuse), have driven this carrier to offer a range of treatments and massages "designed to relieve the stresses of the journey and prepare you for a relaxed and comfortable flight." The first-class section is impressive, too. Each individual seat is called a "demi cabin" because it converts not only into a bed, but an office of sorts with a separate seat where another passenger (presumably also from first class) can "visit" with you. British Airways also has a reputation for having an excellent on-board "cellar" with a selection of wines, champagnes and spirits — but alas, no bar.
Thai International Airways.The last thing Thai wants its Royal First Class customers to be on those tedious transcontinental flights is bored. Which is why you're issued a personal Video Walkman when you sit down. There's a library with first-run movies, classic films, a ballet or music videos, to pass the time. And, of course, there's luxury — and lots of it. Sleeper seats. Food served on china with silverware (nothing plastic here). Cuv?e des Roys champagne. Plus, the service is said to be second-to-none, with cabin attendants constantly patrolling the aisles to make sure every passenger is happy. Needless to say, it would be very difficult to have a bad flight on Thai.


posted by Yee 9:57 PM
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